Reservations & Cancellation Policy
To reserve your appointment with our expert staff, we require a credit card to be on file. If you need to cancel or reschedule your appointment, please notify us via text, email, or phone call 48 hours or more in advance. If done in less than 48 hours, or you “no show,” then we will charge the card on file $50.00 to comply with our cancellation policy and it will be donated to a local nonprofit organization. Organization(s) we proudly support:
To ensure the duration of your appointment, we ask that you arrive 15 minutes prior to your scheduled appointment time. A late arrival will limit the time for your appointment, thereby limiting your treatment(s) and expectations of your visit. In consideration of other appointments, we will not extend your treatment time.
You must be 18 years or older in order to receive our services. Pets and small children are not allowed into the treatment rooms for safety and hygiene purposes. Pets and small children cannot be left unattended in our waiting area.
Payments & Gift Certificates
Payments are accepted in the form of cash, credit/debit cards, CareCredit card and/or Beauty Boost Med Spa gift certificates (no checks). Gift certificates are non-refundable, non-transferable and cannot be redeemed for cash or credit. Gift certificates do not expire. Gratuities are not included in the value of the gift certificate and are at the discretion of the guest.
Prepaid services are non-refundable, non-transferable to another person/product/service, and cannot be redeemed for cash or credit.
Products & Returns
In the event that you encounter an abnormal reaction to a product, please notify us within 3 weeks of purchase and we will exchange the product or refund you.
We do not offer refunds on services rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome it cannot always be guaranteed. Clients are responsible for further treatments needed to achieve further results.